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These Terms and Conditions have been prepared in Japanese. If there is any discrepancy between the translated version and Japanese version of this document, the Japanese version will prevail.
Japan Tour Guide (JTG) (hereinafter the “Service”) is a website service provided by the Incorporated Association, Organization for International Cross-Cultural Exchange (hereinafter “we” or “us”). Users of the Service (hereinafter the “Members”) warrant that they fully understand the details of the Service and agree to these Japan Tour Guide (JTG) Terms and Conditions (hereinafter these “Terms and Conditions”) before using the Service.
We may, at any time we deem necessary, amend, add, or delete any of the provisions of these Terms and Conditions without the consent of the Members. Members agree in advance that we may amend or otherwise modify these Terms and Conditions from time to time and that the terms of use of the Service are governed by these Terms and Conditions posted on the Service at the time of use of the Service. When these Terms and Conditions are to be amended or otherwise modified, the modified Terms and Conditions will come into force when we post them on the Service, provided that we may separately determine the timing in exceptional cases.
Japan Tour Guide (JTG) is a website we operate to match "overseas visitors to Japan who wish to experience local culture, sightseeing, and lifestyle with Japanese persons who wish to participate in international exchange as volunteer guides."
We may suspend a membership without prior notice if:
Persons under the age of eighteen (18) are prohibited from using the Service. In addition, Members are prohibited from performing any of the acts described below when using the Service. If we determine that any Member has performed or is likely to perform any of the acts described below, we may suspend the Member’s use of the Service, delete any of the Member’s registered information without prior notice to the Member, and refuse the use of any service by the Member in the future. We are not responsible or liable for any damage incurred by Members as a result of any action we take pursuant to Article 7.
If there is any change to the facts registered with us, we request that the registered information be promptly updated. We are not responsible or liable for any damage incurred as a result of a failure to update the registered information.
We respect the privacy of the Members. For details, read our Policy for the Protection of Personal Information.
When using the Service, Members consent to the provision of their information from us to third parties in advance if:
Members are prohibited from assigning or pledging their memberships in the Service or rights and obligations arising from their memberships to any third party.
No membership fees will be charged to Guides or Guests. Guides and Guests may use the Service free of charge. If Guides and Guests make no specific agreements on the sharing of costs in advance, they will bear their own costs and expenses for transportation and meals.
A chat room shall remain open and usable from the date of matching for the service arranged in the chat room up to the seventh (7th) day following the date on which the Guide provides the service. Please note that no posting will be accepted after the expiration of the effective term. *You will only be authorized to browse a chat room after the expiration of the effective term.
The date requested for the provision of service from a Guide shall be within eighty-nine (89) days from the date of the request. We do not accept any request from a Guest to arrange for services to be provided by a Guide ninety (90) or more days after the date of the request.
Members will assume all responsibilities and liabilities when interacting with other Members. We will not be responsible or liable for any behavior of Members.
No remuneration will be paid to Guides, even if they are the licensed guide interpreters set forth in the Licensed Guide Interpreters Act. Requests or demands for money from Guests, including tips, are prohibited. If, however, a Guest offers to pay costs and expenses incurred when a Guide performs services, including costs and expenses for meals or transportation, the Guide may accept the offer at his or her discretion.
Guides may comment on individual requests for a Guide according to the procedures prescribed by us. The comments of the Guides will be disclosed on the Service.
Messages Members may send or receive individual messages among themselves after a chat room is opened. Only the senders and recipients of individual messages are authorized to read the messages.
Patent rights, utility model rights, design rights, copyrights, and other rights with respect to the Service will belong to us or any duly authorized third party.
Patent rights, utility model rights, design rights, copyrights, and other rights with respect to the Service will belong to us or any duly authorized third party.
Members who wish to withdraw from membership shall promptly request to withdraw. Such Members will be deemed to have withdrawn from membership upon completing the prescribed procedures for withdrawal from membership. Once a chat room is opened, Members may not withdraw from membership until the lapse of the agreed date on which a Guide provides the service as requested. Before commencing procedures for withdrawal from membership, Guests are required to cancel all their guide requests already submitted and Guides are required to cancel all their guide offers already submitted. Please note that it may take one (1) week or longer to complete the procedures for withdrawal from membership.
Use the following email address for any inquiry regarding withdrawal from membership:
Members will be responsible and liable to resolve any dispute arising between them and other Members or third parties. In no event will we be responsible or liable for such dispute. Any party involved in a dispute will resolve the dispute at its own risk and on its own account and will be obligated to report to us on the progress of the dispute if we so request.
If any provision of these Terms and Conditions is determined to be invalid under laws and regulations, the other provisions hereof will remain in force. If any provision of these Terms and Conditions is cancelled or determined to be invalid between us and any Member, these Terms and Conditions will remain in force between us and other Members.
If we assign any business with respect to the Service to any other company, we may assign our status under a services agreement and our accompanying rights and obligations hereunder, as well as the registered information of Members or any other customer information, to the assignee of the business at the time of assignment of the business. For purposes of this Article, Members will be deemed to have agreed to the assignment in advance. The assignment of business specified in Article 25 includes not only ordinary business assignment, but also assignment by way of a company split and any other action or event by which our business passes from us.
These Terms and Conditions will be interpreted under the laws of Japan. If the need arises to file a lawsuit with respect to these Terms and Conditions, we and the Members agree that the Tokyo District Court of Japan will have exclusive jurisdiction over the lawsuit as the court of the first instance.
Nov 21, 2016: Established and excuted
Apr 19, 2017: Updated
Privacy Policy have been prepared in Japanese. If there is any discrepancy between the translated version and Japanese version of this document, the Japanese version will prevail.
Established on November 21, 2016
We, the Incorporated Association, Organization for International Cross-Cultural Exchange (hereinafter “we” or “us”) understand the importance of personal information we obtain or collect and other personal data in our possession. We will comply with all laws and regulations governing and related to the protection of personal information and make efforts to properly collect, use, and protect the security of the personal information we collect.
When we acquire personal information, we do so by legal and fair means and make efforts to clearly indicate the purpose of use of the information in order to receive it with your consent.
When we use personal information, we will do so to the extent necessary for our business activities. We will not use personal information for any purpose other than the purpose of use thereof without your consent.
We will not disclose or provide personal information received by us to any third party except where:
When we contract out services, we will enter into an agreement concerning the use of personal information with a contractor to properly manage the information.
We make best efforts to prevent any unauthorized access to personal information, email addresses, or the like in our possession, or any loss, leak, or destruction of personal information or any other risk, by operating both a state-of-the-art security system and an information management system for our entire organization.
We will also make efforts to disclose, correct, delete, or suspend the use of any personal data in our possession as soon as possible, and promptly take appropriate measures in accordance with laws and regulations, if requested to do so by the person who has provided the information in question.
[Name of chairman] Shunpei Okamoto
Contact information:
The Incorporated Association, Organization for International Cross-Cultural Exchange Office
【TEL/FAX】TEL: +31-3-3401-7001 FAX: +31-3-3401-7006
【Email address】